Payment in full is required at the time of your booking to secure your place. Unfortunately we are unable to reserve places without payment.
If you find you can't come 2 weeks or more before the start of your course then we will do our best to fill your spot, in which case you will receive a refund, less 25% administration charge. Unfortunately we cannot offer refunds for cancellations with less than 2 weeks' notice. Swapping bookings to different dates, courses etc. will be deemed as cancellations.
If we find we have to cancel one of the workshops for any reason, e.g. tutor sickness, low numbers, we will contact you to try and re-book you on another date. If we cannot find another date convenient to you, we will offer you a refund.
We do not offer partial refunds if you find you can't attend one of the sessions in a course, so please make sure you can attend ALL sessions before committing to the booking. We are under no obligation to offer you alternative dates to make up any sessions you have not attended.
Once you have made your fabric choice during booking, this cannot be changed at a later date. This is to ensure as much as we possibly can that we can satisfy the requirements of everyone attending the course and to make sure we have enough time to cut and pre-wash the fabric beforehand. If we discover that your chosen fabric is no longer available, we will contact you ASAP with alternative fabrics for you to choose from.
Please make sure you arrive for the start of each day's session in good time. We cannot be held responsible for you missing part of the course due to lateness.