Shipping Information

INTERNATIONAL SHIPPING UPDATE 29/12/2021

Please note that until further notice, we will not be shipping orders overseas. Apologies for any inconvenience.

ROYAL MAIL UPDATE

Please be aware that the Royal Mail is being slower than usual due to COVID affecting staffing levels.

Parcels qualifying for free delivery are sent second class, so once you receive your shipping confirmation from us, please allow 14 working days before contacting us to see where your order is, as unfortunately we are unable to class an item as "lost" before this time and can't resend it until that point.

Orders of a value of £25 or more are sent second class Tracked and we will enter the tracking number on your order so you can keep an eye on its whereabouts.

If you live in or around the Mirfield area, we would encourage you to select the Local Pickup option at checkout to collect your order from the shop, especially if you are in a rush for your items. Alternatively, if you would like your order sending first class, you can choose to pay for this option at the checkout. This does not affect the speed in which your order is processed as all orders are processed on a first come, first served basis.

Shipping

Our estimated current despatch time for orders placed Monday-Friday is 1-2 days and any orders placed over the weekend will be despatched on the following Tuesday at the earliest. 

Our first class shipping rates are as follows: ‐

Domestic (UK & Channel Islands)

1-2 Paper Sewing Patterns £ 2.00
3+ Paper Sewing Patterns £ 3.80
0 - 1kg £ 3.80
1kg - 2kg £ 5.60

All items under 2kg will be sent Royal Mail first class. Items over 2kg will be sent by courier on a Next Working Day service.

We offer free UK second class delivery on all orders over £40. Please note if a parcel is returned to us due to an error in the shipping details provided to us, you will be charged for the re-send at the above rates.

Our rates for shipping to other countries are as follows: ‐

Europe:

0 - 500g £ 10.00
500g - 1kg £ 13.50
Over 1kg £ 15.00

 

Rest of World:

0 - 1kg £ 20.00
1kg - 2kg £ 20.00
Over 2kg £ 25.00

We offer free economy delivery to Europe on all orders over £75 and to the rest of the world on orders over £120. Please note if a parcel is returned to us due to an error in the shipping details provided to us, you will be charged for the re-send at the above rates.

All items sent internationally will be via a tracked Royal Mail or courier service.

Items posted to countries outside of the UK may have customs charges that are the buyer’s responsibility to pay. Please take this into special consideration if you are in the EU, as the rules have changed since Brexit.

Lost Parcels

Royal Mail does not consider a parcel lost unless it has been missing 15 days in the UK, 20 days in Europe or 25 days in the rest of the world. If after this period has ended you have not received your parcel, please contact us at info@fabricateshop.co.uk